Friday

Extended service plans: Good or evil

One of the challenges with extended service plans, is that all too often, by the time you have a need of it, it is less expensive to replace the original product. This is often less expensive then what you would have paid for the service plan. It's important to remember, that companies are making good money on extended service plans. Whether an extended service plan is good, or evil is up to each individual consumer to determine.

Crucial considerations

Stop and consider the types of items that are currently available with extended service plans. Let's take a laptop computer for an example. An extended service plan often costs between $150 and $200. The reality is you can easily replace a laptop computer for about $300. Extended service plans are not always in the best interest of the consumer.  In fact, they are almost always in the best interest of the manufacturer. If you are considering an extended service plan, one thing you will want to verify is what the exclusions are. The irony of most extended service plans, is that the parts that are most likely to fail, are typically the ones that are excluded.

When extended plans are good

While an extended service plan may be valuable when you are purchasing a car, they probably are not the best option for items such as computers, televisions, vacuum cleaners, etc. In fact, you may consider that once you have purchased these products, they are almost entirely disposable! Unfortunately, manufacturers regularly promote extended service plans, and you may even find that you have inadvertently purchased one especially, if you have been shopping online.

More important considerations

Another thing to take into consideration, is that today more and more credit cards are allowing you some type of security for purchases. In many states, the "lemon laws" will also protect the consumer for large ticket items. Before you consider purchasing an extended service plan, you want to know exactly what you are paying, what you are paying for, and what benefit you will get from the plan.

Understanding what you need

Before you agree to extended service plan, if you are purchasing an item via a credit card, verify what coverage your credit card extends regarding large ticket items. Many consumers will purchase extended service plans believing that it offers them major protection only to discover that they cover only "routine" items. Major defects or failures that occur are often excluded from extended service plans.


As with any other consumer product item, some people will swear by extended service plans, and tell you they are the best thing that ever happened to them. Other consumers will tell you that extended service plans are flat out evil. You must make your own decision based on the product you are purchasing, the amount you are spending, and by carefully reviewing all the things that could potentially go wrong and whether they are covered by your extended service plan.

Image credit: Jengawiki Creative Commons Attribution-Share Alike 3.0 Unported license.